Contact, Ordering, Shipping

To contact Sandra at Bead Euphoria Handcrafted Jewelry with questions, comments, or orders:

E-MAIL: beadeuphoria@charter.net

PHONE: 541-482-1453
Ordering & Shipping

Ordering & Shipping

WAYS TO ORDER:

ONLINE SHOPPING CART: It's easy and secure to order online by clicking on the items you wish to add to your shopping cart. You'll be given the choice to pay by Visa, Mastercard, check, money order or Pay Pal. Your credit card information is protected by a secure processor.

NOTE: Your Bead Euphoria purchase will appear on your statement as being paid to Bead Euphoria and/or to Sandra Brand.

EMAIL: Email me at beadeuphoria@charter.net with your order. You can choose any of these options to pay: mail a check or money order, send a PayPal payment, or call me with your credit card information. Often, I simply set up a temporary, special place on my website for the customer to "order" the item and then pay for just like a regular checkout. You can also send me your credit card information with the number divided into three separate emails. If sending a check or money order, use the address on this page, and after I receive it, please allow checks 10-14 days to clear before your purchase is shipped.

PHONE: (541) 482-1453

MAIL: First, email me to let me know what you plan to order so I can hold it for you. Then write your check or money order to Sandra Brand, and mail it to:
      Sandra Brand
      Bead Euphoria
      288 Sheridan St.
      Ashland, OR 97520

SHIPPING
I will ship your order within two business days of receiving it if paid by credit card, PayPal or money order. For checks, I will send your purchase after your check clears, which could take 10-14 days. Custom orders will generally take longer, depending on the size of the project.

Orders under $30 are shipped by USPS First Class (3-7 days delivery). All others are shipped by USPS Priority (2-3 days delivery). For faster arrival of your package, you can choose Express Mail. If your order is received in time for postal pick-up, your package may arrive the next day. However, in this town, there is no airport, so the post office only guarantees 2-day delivery. Amazingly, the majority of the time, the package still arrives in one day!

U.S. Shipping Prices:
$00.00 - $24.99: $3.50
$25.00 - $29.99: $4.50
$30.00 - $34.99: $4.95
$35.00 - $39.99: $5.30
$40.00 - $49.99: $5.65
$50.00 - $99.99: $6.00
$100.00 - $199.99: $7.00
$200.00 - $299.99: $8.00
$300.00 - $399.99: $9.00
$400.00 + : FREE (except for Express Mail)

Shipping Price for USPS EXPRESS Mail for overnight delivery (2 days guaranteed): $17.50

Canadian Shipping Prices:
Shipping charges are a little less than for other International orders. Contact me before making your order, so I can set up an appropriate charge for you.

INTERNATIONAL ORDERS
Most European countries are allowed to make an order and submit it through the online shopping cart. Payment may be made by credit card and PayPal. An automatic shipping charge will be added, and the package will be sent by one of the USPS International methods. Tracking or insurance will be included on orders of $100 or more. Smaller orders may not have tracking or insurance, and I don't take responsibility for lost or stolen mail. If you wish to add tracking, insurance, or registration to your package, contact me so I can add an appropriate charge. U.S. International shipping charges have increased greatly this year (2007), and the minimum charge is now $12 U.S. Below are examples of some International shipping charges.

$00.00 - $74.99: $12.00
$75.00 - $99.99: $13.00
$100.00 - $124.99: $16.00
$125.00 - $149.99: $18.00
$150.00 - $174.99: $20.00
$175.00 - $199.99: $22.00
$200.00 - $224.99: $24.00

Other countries, email me to get more information about how you can order.

Because of extensive fraud on international charges, I reserve the right to hold or reject any suspicious order.

RETURNS:
Of course I hope you'll love your Bead Euphoria jewelry, but I know it's difficult to tell exactly what it's like when you can't actually touch the jewelry before ordering. If you don't like the piece, you may return it within 7 days of receiving it, for an exchange or full refund, as long as you return it in its original, undamaged condition. You will need to make sure it arrives safely at Bead Euphoria in order to receive your refund, so package it securely, insure it if you wish. If it is not returned in undamaged condition, I cannot guarantee a refund. In any case, please email me ahead of time to confirm the arrangements.

If you accidentally damage or break your piece of jewelry, I will repair it for you if you return the piece with all its beads and components for a small fee. Contact me to make arrangements. You will need to pay for postage in both directions.

WHOLESALE PURCHASES:
If you are a retail business interested in selling my jewelry, please contact me to work out arrangements.

CUSTOM ORDERS:
If we agree on a custom order, and special materials are required for me to purchase first, I may ask for a 50% deposit, with the remaining 50% due at the time of shipping. If you find something on this site that you would like to order, but you want the size changed, please email me with your request before making the purchase, especially if you want it larger, to make sure I have enough matching materials to enlarge it.

Please check the sizes given for each product before purchasing to avoid having to send it back because it doesn't fit. Necklace, bracelet, and earring lengths are given in inches. You can measure your favorite pieces of jewelry to get an idea of how the different lengths will fit you, but remember that the larger the beads, the more space they take up, and therefore the more length is needed.

I am happy to make or remake bracelets to give you a good fit. (For larger bracelets, I may charge a bit more.) Measure your wrist with a measuring tape held snugly (not tight) on the part of your wrist you want the bracelet to rest. Let me know the measurement so I can judge how long to make the bracelet. The bracelet generally should be 3/4" to 1 1/2" longer than your wrist measurement, depending on the size of the beads, and how loose or snug you like to wear your bracelets.

Thank you for being a Bead Euphoria customer!  I appreciate you!  I mean that!
A custom floral necklace of aqua and green flower and leaf beads.
A custom floral necklace
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